有试着联系drugstore,但是他们说我们用的转运公司，所以不负责。。。
原文
I'm sorry to hear about the damaged items in your order. Unfortunately, we're not responsible for loss or damage to your order once we deliver it to the U.S. address you provided us. However, your package forwarding service may be able to help you. Please contact them directly to report this problem with your shipment.
If you use a package forwarding service to forward your order outside of the United States, then we consider their U.S. address to be the destination for your order. Our responsibility for loss or damage to your order ends once it reaches that address safely.
Damage to shipments during transit within the U.S. is rare, but it can happen. Therefore, if your service provider reports that they received a damaged package please let us know right away; we may need them to send back the damaged items so they can be replaced. We also recommend reviewing any insurance options or repackaging services they may offer for international shipments.
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