SINGAPORE - A new Municipal Services Office will be set up to serve residents in a more seamless way.
It will get different agencies to work more closely together especially when responsibilities are split, Prime Minister Lee Hsien Loong said in his National Day Rally speech on Sunday night.
The new office aims to resolve the problem of residents getting frustrated when their complaints or requests bounce back and forth between several agencies.
It will be housed in the Ministry of National Development (MND) and Minister in the Prime Minister's Office Grace Fu will oversee it, Mr Lee added.
