【万能求助】Grab好像从信用卡乱扣费了Grab绑定了信用卡。 最近查信用卡账单，发现有两次用Grab打车后，除了自动扣除了打车费用后，会有多一个交易，小额的扣款，2~3新币。
问题是在Grab APP查不到关于这笔扣款的任何记录，而且也没有任何E-receipt发送。
　
联系Grab客服，也解释不了这笔扣款是怎么回事。说他们的团队会调查后，用邮件联系。
　
如果不是多看了几眼信用卡账单，这些不起眼的小额扣款就过去了。
　
我感觉这完全是盗窃跟滥用授权。
　
大家绑定信用卡的也小心了，仔细查一下Grab的扣款。
　

该帖荣获当日十大第8，奖励楼主4分以及6华新币，时间：2022-04-07 22:00:10。 [万法自然 (4-7 12:22, Long ago)] [ 传统版 | sForum ][登录后回复]1楼

等一个后续 　[本文发送自华新iOS APP] [7-UP (4-7 12:46, Long ago)] [ 传统版 | sForum ][登录后回复]2楼

最近被double charge搞了好久也搞不定

客服权限太低了 　[本文发送自华新iOS APP] [ccrystal (4-7 13:09, Long ago)] [ 传统版 | sForum ][登录后回复]3楼

(引用 ccrystal:最近被double charge搞了好久也搞不定 客服权限太低了)我上周末也是double charge了用APP里面的客服沟通，差不多1个小时前就退回我信用卡了，很快的。不过可能要看你的今天什么情况。。[music88 (4-7 13:28, Long ago)] [ 传统版 | sForum ][登录后回复]4楼

(引用 music88:我上周末也是double charge了用APP里面的客服沟通，差不多1个小时前就退回我信用卡了，很快的。不过可能要看你的今天什么情况。。)电话都打了几次 grab pay card 　[本文发送自华新iOS APP] [ccrystal (4-7 13:33, Long ago)] [ 传统版 | sForum ][登录后回复]5楼

(引用 ccrystal:电话都打了几次 grab pay card)试下写邮件/文字投诉呗打电话说不定是个新手在处理。。有文字记录的依据可能靠谱点。我没有打电话的。[music88 (4-7 14:48, Long ago)] [ 传统版 | sForum ][登录后回复]6楼

是不是ERP？ 　[本文发送自华新iOS APP] [凡人 (4-7 14:54, Long ago)] [ 传统版 | sForum ][登录后回复]7楼

我也被扣了！没用的…好像是必须要收的手续费… 我之前打电话问了… 说是交给政府的… 因为是跨境什么收入… 我也不懂… 　[本文发送自华新iOS APP] [王妃 (4-7 18:12, Long ago)] [ 传统版 | sForum ][登录后回复]8楼

你看是不是开了那个grab invest auto他是自动扣几块钱去投资了，薅你羊毛[haonan (4-8 10:04, Long ago)] [ 传统版 | sForum ][登录后回复]9楼

Grab的回复For many different types of credit and debit card transactions, an authorization occurs before the actual purchase is processed. The authorization happens when Grab initially contacts the card holder's issuing bank to check if sufficient funds are available for the actual transaction.

Authorization for incomplete booking will be carried forward to the subsequent booking. This is the situation you have encountered.

For booking Code: A-39S75NIWWIRW

The authorization amount of SGD 32.30 was made for your booking A-39S64BLG2FAK which has been cancelled. This pre-authorised amount was carried forward to the subsequent booking A-39S75NIWWIRW that you made later at 02 Apr 2022 17:50

The final fare for your JustGrab booking A-39S75NIWWIRW is SGD 34.20 .

Therefore, you were charged an additional SGD 1.90. You may verify your booking payments on Grab app by viewing GrabPay Recent Transactions section. 　[本文发送自华新手机Wap版] [万法自然 (4-9 13:39, Long ago)] [ 传统版 | sForum ][登录后回复]10楼