A kind of good role as it is similar to my first job
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作者:香陵居士 (等级:16 - 好恐怖呀,发帖:22662) 发表:2008-09-10 13:18:17  楼主  关注此帖
Job position:Client Service Executive , in Polaris Software labs,请教~http://jobs.monster.com.sg/details/6026255.html 分享工作职位,顺便请教 这种工作怎么样呢? 第一,我觉得,以我现在的英语水平,应该做不来此类工作。我是国大master毕业,英语能应付交流而已,新加坡人和华人都好,印度人我就不照了。。。 那这种职位是不是基本会在面试时被刷下来嘞? 第二,如果要做投行的话,进银行会比进这些公司好的多,是么? 第三,google了下,发现是印度最大的软件公司之类。会不会印度人很多,同同事之间不很好相处? 谢谢:) Polaris Software Labs Client Service Executive - FX, Money Market, FI Posted on: 20th Aug 2008 See all jobs of this company Apply Now Job Description Duties will include · Responding to client requests both on e-mails & phone calls and resolving issues as 1st point of contact wherever possible. · Communicate clearly and concisely both verbally and in writing. · Own the shift responsibilities and manage the shift operations as when required · Act as dep (more...)
A kind of good role as it is similar to my first job
Some soft skills you can learn here:
* Communication skill: You have to communicate with internal and external people on various levels. You have to know how to convey you message to the other person effectively.
* Customer relation: Maintain a good customer relation so that they will always support you and trust you, instead of challenge and fault-finding. This requires good technical skill and interpersonal skills.
* Simple Project Planning: Your work like new version roll out will require you to have a complete and effective plan.
* Multitasking with interruptions: Call center is usually highly multitasking job. You have to manage your jobs and prioritize them. Proper logging is also essential because you will always be interrupted by calls or emails with high sense of urgency.


Of course your concerns are also quite valid, thus think it twice before you apply for it. Surely you can make a correct decision on your own.
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Yeah!
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作者:香陵居士 (等级:16 - 好恐怖呀,发帖:22662) 发表:2008-09-10 13:28:20  2楼
A kind of good role as it is similar to my first jobSome soft skills you can learn here: * Communication skill: You have to communicate with internal and external people on various levels. You have to know how to convey you message to the other person effectively. * Customer relation: Maintain a good customer relation so that they will always support you and trust you, instead of challenge and fault-finding. This requires good technical skill and interpersonal skills. * Simple Project Planning: Your work like new version roll out will require you to have a complete and effective plan. * Multitasking with interruptions: Call center is usually highly multitasking job. You have to manage your jobs and prioritize them. Proper logging is also essential because you will always be interrupted by calls or emails with high sense of urgency. Of course your concerns are also quite valid, thus think it twice before you apply for it. Surely you can make a correct decision on your own.
One important thing I forgot to mention...
You can learn to cope with stress with support job. You will be facing all kinds of challenge and urgent matters sooner all later when you are not so lucky. Usually you will be flustered and panic at first -- this will cause you messing up a lot of issues. But the more you experienced, the more calm and steady you will be under this kind of situation.
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