真是被scoot气哭了……
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作者:000111 (等级:2 - 初出茅庐,发帖:349) 发表:2019-12-24 15:03:49  29楼 
operational issue不陪那配什么最好公布下您买的哪家,以后大家都不买他家就好了 我也是亲历,航司季节性调整早上航班先是delay到了下午,然后operational issue delay到晚上. 100块买的机票保险赔了200块
.....
回复,

提早通知。重新选了机票。延迟了一天(24hr)回国。
Allianz

他们的说法是,要一样的policy wording !!!!...
所以 all BS....

According to section 23 “Delayed Departure” at page 15, we will pay you for each full consecutive 6 hour delay if a disruption to your journey, for a period of at least 6 consecutive hours from the scheduled time of your carrier’s departure as specified in your itinerary, arises from strike or industrial action, adverse weather conditions, mechanical breakdown, derangement, or structural defect of the carrier you were scheduled to travel aboard.

We received reply from Scoot that they maintain to mention the flight TR 17 was cancelled and changed to flight TR 9 due to operational reason and there have no other reasons.

Therefore, we regret to inform you that the delayed departure benefit has been rejected due to the operational reasons stated in the black and white from airline is not under covered reasons stated in policy wording.

We regret that the outcome could not be more favorable.

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