using IEis like ftp://user:pwd@host you can just drag and put but actually seldom webspace provider allow this... for your problem can you check first have you correctly set the host name? or you can go to cmd: ping hostname to check the connectivity eg. ping sunfire.comp.nus.edu.sg if you can ping the host then maybe should check did it specify special port? or it will take 24 hours to make your account accessible? any problem paste here, good luck:)