Why is my shipping fee so high? Are there any tips to reduce the shipping fee?

When your package reaches our facility in US, Europe, Japan or China, we will measure and weigh the package to calculate the volumetric and actual weight of the package. As per freight industry practice, the chargeable weight of a package is calculated based on Volumetric or Actual weight, whichever is higher.

Volumetric weight of a package is a calculation that reveals the density of a package. A less dense package generally occupies more volume of space compared to its actual.

Volumetric weight = [ length(cm) x breadth(cm) x height(cm) ] / 5,000cm
Minimum chargeable weight is 0.5kg and subsequent weight step is 0.1kg thereafter.

You can advise your merchant to ensure proper packaging and pack your purchase into the smallest possible box. In addition, you can consolidate your shipping charges by paying them together. As such, a single base charge is billed.