看不清截图，我copy 一下邮件内容吧下午我发邮件问说 28号就收到了邮件确认所有东西发出。（LUSH发给我的确认邮件中是他们自己把所有18公斤东西一一列出），我说为什么还有一个箱子没到？ 刚收到回复： Hello Thank you for your email regarding your recent order with us here at Lush Online. I am very sorry that you only received part of your order. I have checked on the system and for some reason the other items on your order did not print on the invoice. I have therefore handwritten an invoice for the rest of your order and it will be sent today with parcelforce. Once again we apologise for all inconvenience and confusion caused and if I can be of any further assistance please do not hesitate to contact me, If you have any further queries please contact me direct by email during the hours listed below or on 01202 668545 Kind Regards