@augustyzy,最后一个箱子丢了，郁闷啊，我把没到的几个钱退给你吧Dear Ms We apologise for the delay in giving you update regarding your package: VS133751169US. We are sorry to inform you that your item was declared lost after an extensive investigation and search in our warehouse. As per our Terms & Conditions, in the event of lost, we compensate the declared value plus shipping fee or our maximum liability of SGD200.00 whichever is lower base on the terms and condition stated on the website that you have agreed upon when you sign up for vPost account. vPost does not wish for such to happen, but when it does, we are bound by our business terms. Hence, on an exceptional goodwill basis and it is beyond our liability as stated in the vPOST Terms and conditions (T&C). 第一次碰到箱子找不到，下次再买吧