The Estate Agent shall:

(a) provide reasonable assistance and advice to the Tenant throughout the process of lease of the Property.
(b) represent the Tenant in negotiations with any prospective Landlord in accordance with his instructions.
(c) promptly forward to the Tenant all offers, proposals or expressions of interest from potential Landlords or their agents.
(d) advance the Tenant’s interest unaffected by any interest of the Estate Agent, Salesperson or any other person.
(e) assist the Tenant to enter into a binding lease with the Landlord and reasonably explain to the Tenant all relevant forms and documents. However, if the Estate Agent is in doubt on any matter, he shall state his doubt and advise the Tenant to seek advice from appropriate professionals.
(f) comply with all reasonable instructions and requests of the Tenant in relation to the transaction.
Note: The following are also applicable in the case of HDB property
(g) advise the Tenant on the eligibility of the Tenant to lease the HDB flat.
(h) assist the Tenant of the HDB flat to submit such forms, documents and/or information as may be required by HDB.

“ throughout the process of lease of the Property”