结果人家不听我描述完我的情况/发送照片给他们,
听说“in bad condition”就马上说叫我退货,这也太快了....
客服的原文如下:
OK. When something like this happens, I'd normally send out a replacement order. In this case, though, we don't have any more stock of the item with Amazon directly.
In this case, I'd suggest you return the item back to us and as soon as we receive and process the returned item, we'll process the full refund for this item to your original payment method used for the order.
Also, the return shipping cost you pay for the return of this item will be refunded once you contact us again with the return receipt and the return tracking number.
Send the package to below Amazon return address:
AMAZON.COM - CUSTOMER RETURNS
172 Trade Street,
Lexington, KY 40511-2607
USA