【万能求助】万分坑爹的中国国际航空公司售票网站（Air China）以前回家都是通过旅行社订机票，今年8月19号第一次在中国国际航空公司售票网站https://www.airchina.sg/定了2张9月6号到9月13号回中国家乡的往返机票并加入了它们的知音会员，票价共1021.8新币；后因工作原因，需用改期或者退票。所以于8月26号下午（即起飞前11天） 打电话给国航新加坡营业部：62252177，被告知只要输入机票上的在线退票验码就可以全款退，当时觉得中国国际航空公司到底是国家大公司很大气（还想着是因为提前11天退的缘故吧）。 完全出乎预料，9月7号收到国航的email 通知如下： Dear Customer, Verification of your application for refund has been completed. The amount, which has been calculated in accordance with Air China ticket provisions, will be refunded to the credit card originally used to purchase the flights. Reminder: The refund will be returned to your account within 4 weeks of Air China confirming receipt of the ticket sales sum. This is due to the settlement period of the issuing bank and credit card organizations. Refund Information (more...)