为什么要先报警呢?
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作者:shearwater (等级:2 - 初出茅庐,发帖:634) 发表:2020-11-06 13:43:13  楼主  关注此帖
BOC信用卡被盗取现金9000块,银行说不管@南洋暴雪今天看信用卡账单,cash withdraw 整整9000块。可以确认这不是我取得钱。打电话给客服,说这是客户的责任。我跟他理论,最后告诉我:1. 报警 2. 账单可以先还除了盗刷之外的部分,这9000块等警察调查 3. 信用卡会暂停。 没有安排任何upper management的 call back。我要求跟经理通话,被拒绝。 请问大家,有没有遇到类似情况?有什么正常的解决途径? @南洋暴雪,可以帮忙给点建议吗? --- 该帖荣获当日十大第1,奖励楼主25分以及37华新币,时间:2020-11-06 22:00:01。
为什么要先报警呢?
也曾经历过两起信用卡被网上盗刷, 都是发生在国外网站。 一次是银行主动通知可能有盗刷行为, 换卡了事,另一次则是查阅银行交易记录时,发现可疑交易立即通知银行。 银行先换卡, 然后进行内部调查。 大约10多天之后, 自动免去了那些可疑交易。 两次都是 DBS/POSB,银行也没有要求客户立即报警。
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作者:shearwater (等级:2 - 初出茅庐,发帖:634) 发表:2020-11-06 20:59:21  2楼
BOC信用卡被盗取现金9000块,银行说不管@南洋暴雪今天看信用卡账单,cash withdraw 整整9000块。可以确认这不是我取得钱。打电话给客服,说这是客户的责任。我跟他理论,最后告诉我:1. 报警 2. 账单可以先还除了盗刷之外的部分,这9000块等警察调查 3. 信用卡会暂停。 没有安排任何upper management的 call back。我要求跟经理通话,被拒绝。 请问大家,有没有遇到类似情况?有什么正常的解决途径? @南洋暴雪,可以帮忙给点建议吗? --- 该帖荣获当日十大第1,奖励楼主25分以及37华新币,时间:2020-11-06 22:00:01。
对犯罪团伙而言,即使有密码,还是可以照样取现
Japan ATM scam using fraudulent cards nets $12.7m
Published23 May 2016
Man stands in front of a Japanese ATM, holding a Shinsei bank card, as a member of bank staff looks on
IMAGE COPYRIGHTGETTY IMAGES
image captionMany Japanese bank machines neither accept foreign cards nor operate around the clock
Cash worth 1.4bn yen ($13m; £8.8m) has been taken from cash machines in Japan using credit cards created with data stolen from a South African bank.

The money was withdrawn in less than three hours from 14,000 convenience store cash machines across Japan, the Kyodo news agency reports.

The withdrawals targeted 7-Eleven cash machines, which unlike most in Japan accept foreign cards.

South Africa's Standard Bank estimated its total losses at $19.25m.

Police suspect more than 100 people were involved across Japan, Kyodo said, putting the date of the incident as 15 May.

The maximum amount of 100,000 yen ($913; £629) was withdrawn in each of 14,000 transactions, said the agency, citing "investigative sources".

Exterior of a Japanese 7-Eleven, with three adults and three children walking in front of it
IMAGE COPYRIGHTGETTY IMAGES
image captionThe theft is alleged to have happened at 7-Eleven stores in 16 prefectures
Standard Bank described the heist as "a sophisticated, co-ordinated fraud incident" involving what it said was a "small number" of fake cards from account data belonging to it.

But it said customers had not suffered any losses themselves.

"Standard Bank has taken swift action to contain the matter" it said in a statement.

Japanese police are now examining security camera footage to identify suspects, and both countries are working with world police body Interpol to investigate how the data was stolen and how the heist was co-ordinated.

So far, no-one is reported to have been arrested in connection with the incident.
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