--------------关于VAT Refund-------------------虽然这么晚了 还是查了查 的确是有这么回事 虽然以前从来不知道
这个是hardware zone上的讨论http://forums.hardwarezone.com.sg/archive/index.php/t-2233530.html
随便google下 能找到不少信息
30天之前的order可以claim vat refund,有人说12.5% 有人说15% 但也不是每个都成功
我已经发了邮件过去了 claim我以前order的VAT refund 如果能成功的话 等我们这4单到了30天 我会再要求vat refund,到时候把那几个%还给大家
就酱紫吧 有消息的话我再来update~
----------VAT Refund Update1---------
昨天发邮件过去要求我以前的order VAT refund 已经收到回信了 回复如下
第一封
Many thanks for emailing us with your query.
It has been passed to one of the Customer Care Team and rest assured they will be looking to resolve the matter as soon as possible. As soon as we have a resolution for you, wel let you know.
Thanks for your patience and wel be in touch as soon as we can.
ASOS Customer Care
第二封
Hello xxx(我名字）,
Thanks for your request for a VAT refund.
If we may explain, exports are treated as zero-rate VAT. This means that whilst it is chargeable, it is at a rate of 0%. Consequently, as no VAT would have been paid to HMRC or any other tax jurisdiction, there is no refund to pass on to you.
In the past, ASOS has credited accounts to the value of VAT as a gesture of goodwill, however we have ceased this practice to ensure there is parity in our service.
We realise this may be disappointing news for you, however with our investments in delivery and returns services as well as our ever expanding range of exciting brands, we hope you will continue to shop with ASOS.com.
All the best,
ASOS Customer Care
Customer Care Advisor
看来现在已经没有这个政策了.....
总之 等过了30天 我会再发信要求我们订的4单的VAT refund的
第一封
Many thanks for emailing us with your query.
It has been passed to one of the Customer Care Team and rest assured they will be looking to resolve the matter as soon as possible. As soon as we have a resolution for you, wel let you know.
Thanks for your patience and wel be in touch as soon as we can.
ASOS Customer Care
第二封
Hello xxx(我名字）,
Thanks for your request for a VAT refund.
If we may explain, exports are treated as zero-rate VAT. This means that whilst it is chargeable, it is at a rate of 0%. Consequently, as no VAT would have been paid to HMRC or any other tax jurisdiction, there is no refund to pass on to you.
In the past, ASOS has credited accounts to the value of VAT as a gesture of goodwill, however we have ceased this practice to ensure there is parity in our service.
We realise this may be disappointing news for you, however with our investments in delivery and returns services as well as our ever expanding range of exciting brands, we hope you will continue to shop with ASOS.com.
All the best,
ASOS Customer Care
Customer Care Advisor
看来现在已经没有这个政策了.....
总之 等过了30天 我会再发信要求我们订的4单的VAT refund的
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