昨天发邮件过去要求我以前的order VAT refund 已经收到回信了 回复如下

第一封
Many thanks for emailing us with your query.



It has been passed to one of the Customer Care Team and rest assured they will be looking to resolve the matter as soon as possible. As soon as we have a resolution for you, wel let you know.



Thanks for your patience and wel be in touch as soon as we can.



ASOS Customer Care




第二封
Hello xxx(我名字）,

Thanks for your request for a VAT refund.



If we may explain, exports are treated as zero-rate VAT. This means that whilst it is chargeable, it is at a rate of 0%. Consequently, as no VAT would have been paid to HMRC or any other tax jurisdiction, there is no refund to pass on to you.



In the past, ASOS has credited accounts to the value of VAT as a gesture of goodwill, however we have ceased this practice to ensure there is parity in our service.



We realise this may be disappointing news for you, however with our investments in delivery and returns services as well as our ever expanding range of exciting brands, we hope you will continue to shop with ASOS.com.



All the best,



ASOS Customer Care

Customer Care Advisor

看来现在已经没有这个政策了.....

总之 等过了30天 我会再发信要求我们订的4单的VAT refund的

我昨天发信过去 回复说不可以了 不知道是所有的还是只是针对个别的 他们网站上也没具体说明
反正也没差了....

elainek cuicui 米小米 三位mm的东西都到齐了 可以联系跟我来拿
我每天晚上8点可以在bukit batok MRT见面

团长把价钱算出来了吗？我可以当面付现金。

谢谢谢谢！！

最早下的一单反而还没有收到，奇怪。到目前为止kyvonne/zzboy/cuicui/小馋牛/米小米/elainek mm的东西全到了 kyvonne/zzboy/cuicui/小馋牛 请联系我拿东西 我们总共下了4单 为621镑 运费总共为42镑 运费的计算是每人购买金额/621*42 这样算出来的 信用卡的扣钱今天在ibanking上显示出来了 汇率按2.15算的 见下图 elainek 米小米mm 昨天打给客服 他们告诉我的是2.096 和实际扣的不一样 因为你们两位已经付钱了 就忽略不计了~ 大家可以见面给我现金或转钱到posb saving 074-24743-1 然后告知我一下

ID Item size8 Price in GBP
aiq ASOS Deep V Neck Cotton Sateen Pencil Dress UK10/BLACK/1EA 22
aiq ASOS High Waist Panel Front Pencil Skirt UK12/STONE/1EA 12
aiq We The Free Loose Fit Colour Block Shirt UK10/WHITE/1EA 35
aiq Chilli Pepper Multi Printed Drape Front Dress M/multi/1EA 14
aiq French Connection Maisey Skirt UK10/BLACK/1EA 30
113
Shipping in GBP 7.64
Total in GBP 120.64
Total in SGD 259.38


ID Item size8 Price in GBP
cuicui TFNC Shoulder Pad Retro Fit and Flare Dress M-UK12/Black/1 20
cuicui ASOS Iggy White Skinny Jeans uk10/white/1 14
cuicui ASOS Pleat Detail Dress uk10/navy/1 18
52
Shipping in GBP 3.52
Total in GBP 55.52
Total in SGD 119.36


ID Item size8 Price in GBP
dover ASOS Iggy White Skinny Jeans UK10/white/1 14
dover ASOS Pintuck Triple Strap Camisole UK 8/ Pink/ 1 8
dover ASOS Paperbag Linen Short UK10/ Black/ 1 10
32
Shipping in GBP 2.16
Total in GBP 34.16
Total in SGD 73.45


ID Item size8 Price in GBP
elainek " ASOS Short Peace Necklace - Gold" one size 5
elainek " A|Wear Printed Zip Back Body Con Dress-multi" 10 18
elainek " ASOS Pretty Lace Trim Printed Sundress - Print" uk8 20
elainek " ASOS Oversized Square Cut Woven T-Shirt - White" uk6 8
51
Shipping in GBP 3.45
Total in GBP 54.45
Total in SGD 117.07


ID Item size8 Price in GBP
juliaying ASOS Lace Insert Cotton Slip Dress UK10 18
juliaying French Connection Patunia Tube Sling Flat Sandals UK5 Pink 21
39
Shipping in GBP 2.64
Total in GBP 41.64
Total in SGD 89.52


ID Item size8 Price in GBP
kyvonne hilli Pepper Multi Printed Drape Front Dress XS/Multi/1 14
kyvonne ASOS Multi Spot Top UK6/ Print/1 7
kyvonne ASOS FINN Leather Toe Thong UK 3/ Neon Pink/1 3
kyvonne Rocket Dog Snippy Plimsolls UK 3/ Black/ 1 12
kyvonne ASOS Skinny Multi Strand Jersey Headband with Chain Detail One size/ Multi/ 1 2
kyvonne ASOS Coloured Slinky Metal Chain Headband One Size/ Coral/ 1 2
kyvonne ASOS Pack Of Three Fluoro Stretch Headbands One Size/ Multi/ 1 2
kyvonne ASOS RANGER Interwoven Slingback Sandals UK 3/ Tan/ 1 16
kyvonne ASOS Off Shoulder Cropped Jumpsuit UK 8/ Grey Mari/ 1 7
kyvonne Pineapple Cotton Loop Back Skinny Track Pant XS/Grey/1 8
kyvonne ASOS Gold Button Jersey Skirt UK 6/ Red/ 1 10
83
Shipping in GBP 5.61
Total in GBP 88.61
Total in SGD 190.52



value512 ASOS Floral Dungaree UK10 13
value512 ASOS Flocked Face Asymmetric Top size8 10
value512 ASOS Printed Tassel One Shoulder Top size8 10
value512 ASOS Dip Dye Animal Print Boyfriend Cardigan UK10 12
value512 ASOS Yellow Floral Print Jeggings UK10 10
value512 ASOS Knotted Strap Leggings uk10/black 9
64
Shipping in GBP 4.33
Total in GBP 68.33
Total in SGD 146.91



ID Item size8 Price in GBP
zzboy ASOS Peached Wide Neck Scoop T-Shirt M 10
zzboy Chilli Pepper Channel Detail Empire Dress XS 20
30
Shipping in GBP 2.03
Total in GBP 32.03
Total in SGD 68.86



ID Item size8 Price in GBP
小馋牛 Pied A Terre Pittsburgh Biker Boot UK 4, Brown, 1 110
Shipping in GBP 7.44
Total in GBP 117.44
Total in SGD 252.50



ID Item size8 Price in GBP
米小米 TFNC Shoulder Pad Lace Retro Fit & Flare Dress S UK8-10/NUDE LACE/1 18
米小米 ASOS Sweetheart Neck Waisted Dress UK 10/NAVY/1 17
米小米 ASOS Stripe Maxi Dress UK 8/1 12
47
Shipping in GBP 3.18
Total in GBP 50.18
Total in SGD 107.88

印象中我看到这单已经到新加坡了呢 并且后面下的三单都收到了 下面是他们的回复 我看我们再等等吧 钱你不用着急给我 等东西到了再说

I can see that your order was placed on the 20/08/10 and we advise that orders usually take up to 11 working days to be delivered, so your parcel should arrive by 07/09/10.



To allow for any postal delays, we do ask that you allow an extra 11 working days for your delivery on top of the above timescale. In the unlikely event your order is not delivered by 22/09/10 please let us know as we can then look into this and find the best resolution for you.



It might also be useful to know that this parcel is due to be delivered by your domestic postal service and a tracking number is not available for this package.



Thanks for being so patient, and please let me know if there’s anything else I can help you with.



Kind Regards,

Chris

鞋子很惊艳哈，穿起来比想象中还要好~~=))谢谢团长~~~~

这最早下的一单反而最迟才收到....好在都好了，大家快联系我来取东西吧