呵呵, 最后update一下EZBUY昨天的电邮, 看到buyer的process截屏以后,终于了解的问题在哪, 表示同意buyer的观点, 并且道歉, credited 500point( 等于5元, 呵呵)
buyer 表示了感谢, 并表示不会再用ezbuy, 希望可以帮到以后的使用者.
目的就是如此了.
是不是要把双方的电邮通讯也向您报告一下呢? 哦,其实不必, 您做为内部人士, 应该看得到的.只是公众面前要死撑而已
case closed!
电邮在此
EZBUY yesterday:
Dear customer,
Thank you very much for your kind reply and we've feedbacked your issue to our IT department, they'll repair it as soon as possible.
For the wrong price, Yes, it should be responsible by ezbuy. We'll contact to the relevnat department handle it.
For our relevant hotline customer service colleague, we'll feedback to the relevangt department to look into the issue carefully and try to service you more professional, helpful and kind in the future.
To overcome the bug/problem, we'll accept your suggestions sincerely, while removing the item from prime list, our relevant department will consider it carefully because other customers might like it and need it, also, if the seller's repution is good, as our cooprated sellers, we might not remove it in haste, seeking your kind understanding.
We've added 500 credits to you specially, please check it in your account and please trust us that we'll try our best to provide you a better service.
Buyer Today:
Thank you for your reply. And thanks for the credit.
I don't think I will use ezbuy service anymore in future after current deal complete.
I have done my part.hope it will benefit those people who will continue use the service.
Sorry for any inconvenient caused.
Regards
Dear customer,
Thank you very much for your kind reply and we've feedbacked your issue to our IT department, they'll repair it as soon as possible.
For the wrong price, Yes, it should be responsible by ezbuy. We'll contact to the relevnat department handle it.
For our relevant hotline customer service colleague, we'll feedback to the relevangt department to look into the issue carefully and try to service you more professional, helpful and kind in the future.
To overcome the bug/problem, we'll accept your suggestions sincerely, while removing the item from prime list, our relevant department will consider it carefully because other customers might like it and need it, also, if the seller's repution is good, as our cooprated sellers, we might not remove it in haste, seeking your kind understanding.
We've added 500 credits to you specially, please check it in your account and please trust us that we'll try our best to provide you a better service.
Buyer Today:
Thank you for your reply. And thanks for the credit.
I don't think I will use ezbuy service anymore in future after current deal complete.
I have done my part.hope it will benefit those people who will continue use the service.
Sorry for any inconvenient caused.
Regards
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